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Shipping Policy

Delivery times varies by location, expect between 3 - 5 business days within US.

We ship via USPS/UPS, The approx. delivery timing is between 3 to 5 days.

Orders are dispatched within 24 hours of being placed on our website. Once your order is shipped you will receive a confirmation email with the tracking link

We really care about making sure you get top-notch products from Lune, and we work hard to get them to you as quickly as possible. To help us do that, it's super important for you to double-check your shipping address when you place an order on our website. We can't take responsibility if there are mistakes in the address you provide. Once you've placed your order, our system kicks into gear and starts the shipping process right away. Unfortunately, we are unable to make any address changes after an order has been submitted.

In the unlikely event that a package remains undelivered due to an incorrect shipping address entry, the customer will be wholly responsible for all shipping costs associated with the return of the package. Any refunds or credits for the value of the goods will only be processed once the items have been returned to our facility.

We appreciate your understanding and cooperation in making sure we get your orders to the right place as quickly as possible. If you have any more questions or concerns, don't hesitate to reach out to our customer service team. Thank you for being our valued customer!